Photos-Disk-1-080Frequently Asked Questions

  1. How long does it take to do everything at the park?
    On average, approximately 4 hours.
  2. Can we bring a picnic lunch to the park?
    Yes, we do have pavilions with picnic tables for your use. You are welcome to use whatever tables are not reserved. If you wish to reserve a table in advance, the cost is $8 per table (see Table Reservations). We also have  concession stands that offer hot foods and snacks.
  3. Do you accept credit cards?
    We accept Discover, Master Card, and Visa.
  4. Are you wheelchair accessible?
    All of our exhibits (with the exception of Lake View Trail) and restrooms are wheelchair accessible. However, please note that the walking trails to the exhibits are loose gravel and do have some inclines. This may make pushing a wheelchair difficult for some people. We have been told by park visitors that   wheelchairs with large wheels work better on the loose gravel.  We also have a wheelchair accessible Safari Tour bus. However, we do recommend the use of a regular tour bus if you are able to exit the wheelchair, board the bus and maintain an upright, seated position while riding.
  5. Are strollers or wheelchairs for rent?
    We do have a few strollers available for you to borrow. They are all loaned on a “first-come-first-served” basis.
  6. Do you charge a parking fee?
    No. We do not charge to park your vehicle in our parking lots.
  7. Can we bring food to feed the animals?
    No. USDA (United States Agricultural Department) federal recommendation prohibits you from bringing food to feed our animals. However, you may purchase animal food at the park. This is a safety precaution to reduce the possibility of contamination to our animals from an outside source.
  8. Are you open if it is raining?
    We are open during rain, unless it is a steady downpour. We do not give any refunds due to inclement weather. Please note, if you are coming on a rainy day, be prepared for the weather. Our safari tour buses and our zoo exhibit areas are not covered. Inclement weather or unforeseen circumstances may cause us to temporarily close safari tours, shows or exhibits.
  9. Are you allowed to bring a grill to the park?
    We allow the use of gas and charcoal grills. However, it is important that you empty your charcoal safely on the stones and not in the grass.
  10. Where can I find coupons for your park?
    We have coupons available in fundraiser books such as: Bonus Book, Entertainment Book, Hershey Harrisburg Regional Visitor’s Bureau Coupon Book and Kids Stuff Coupon Book. You will also find coupons in Valpak direct mailers during the summer months in the areas chosen for marketing each season.